jbta7's Privacy Policy

1 Introduction & Scope

jbta7 ("we", "our") operates an online gaming and sports betting platform in Bangladesh. This privacy policy ("Policy") describes how we manage your personal information when you use our website, applications, and related services ("Services").

This policy applies to all individuals who use our Services, regardless of their location. However, this platform is primarily operated for users in Bangladesh and is run accordingly. We do not sell or rent your personal information to any third-party advertising networks.

This policy may be updated periodically. For significant changes, we will notify you via a notice on the website or to your registered email address.

2 What Information We Collect

We may collect the following types of information:

2.1 Information You Provide Directly

• Full name and date of birth
• Email address and mobile number
• Residential address
• Identity verification information related to your national ID card or passport
• Payment information — such as reference numbers for bKash, Nagad, Rocket, or Upay accounts
• Transaction history and amounts

2.2 Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and device model
• Browsing activity on the website and gaming session information
• Data collected from cookies and similar tracking technologies
• Payment methods used and transaction timestamps

2.3 Information Received from Third Parties

• Information received from identity verification services
• Information from fraud prevention organization databases
• Information from government or regulatory authorities where applicable

5 Data Sharing & Disclosure

jbta7 does not sell your personal information to third parties. However, information may be shared in the following circumstances:

5.1 Service Provider Partners

We work with trusted third-party service providers who carry out specific functions on our behalf — such as payment processing (mobile financial services like bKash, Nagad, Rocket, Upay), identity verification, data analytics, and customer support software. These partners are bound to use information only for the specified purpose.

5.2 Legal Obligations

We may be required to disclose information in response to a court order, legal process, or a valid request from a government authority. Before making such a disclosure, we will make every legally permissible effort to notify you.

5.3 Business Changes

If jbta7 participates in a merger, acquisition, or asset sale, your information may be transferred to the relevant successor entity. The terms of this policy will remain applicable to any successor.

5.4 What We Do Not Do

• We do not sell your information to advertisers or data brokers.
• We do not share your information for research without anonymizing it first.
• We do not transfer your information to unrelated third parties for marketing purposes.

6 Data Retention Period

We retain your personal information only for as long as it is necessary for the purpose it was collected, or for as long as legal obligations require its retention.

• Active Accounts: For the duration the account is active and for at least five years after it is closed.
• Transaction Records: For the applicable period required by financial regulatory requirements.
• Identity Verification Documents: For the period specified by regulatory requirements.
• Customer Support Communications: For up to three years from the date of last contact.
• Cookie Data: From a few days up to a maximum of two years, depending on the type of cookie.

When information is no longer needed, we securely delete or anonymize it.

9 Your Rights Regarding Personal Information

As a jbta7 user, you have the following rights regarding your own information:

9.1 Right of Access

You can find out what information we have collected about you and request a copy of that information.

9.2 Right to Rectification

If there is any inaccuracy or incompleteness in your information, you can request that it be corrected. Many corrections can be made directly in your account settings.

9.3 Right to Erasure

In certain circumstances, you can request that your information be deleted. However, information that must be retained due to legal obligations falls outside the scope of this right.

9.4 Right to Restrict Processing

In some cases, you can request that the processing of your information be restricted — for example, when the accuracy of the information is in dispute.

9.5 Right to Data Portability

Where technically feasible, you can request your information in a structured, commonly usable format.

9.6 Right to Object

You can object to processing carried out on the basis of legitimate interests. You can object at any time to stop marketing communications.

To exercise these rights, contact us at [email protected]. We will respond to your request within one month.

10 Protection of Minors' Data

jbta7's services are for individuals aged 21 or older only. We do not knowingly collect information from minors.

If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account. If you believe a minor has provided us with their information, please contact us at [email protected].